IT Infrastructure Monitoring & Management
An essential component of what we offer is non-stop vigilance over your IT infrastructure and systems. What does that really mean for you?
You cost-effectively ensure round-the-clock uptime and optimized performance of critical services, even as your business becomes more dependent on complex technologies. In addition, we proactively identify potential problems before they develop and take action to keep your systems running as they should—seamlessly and unnoticed. Partnering with an MSP to provide your IT infrastructure monitoring & management may be one of the ways to ensure maximum uptime for your business.
Our Network Operations Center (NOC)
What makes our NOC so special for our customers and so different from most? The answer is in our focused commitment. Our NOC is designed from the ground up to optimize uptime and response for our entrepreneurial and mid-sized customers who demand high-touch and high-service, all while keeping costs entirely predictable, scalable, and affordable.
NETCOMPSOL offers enhanced managed services for Microsoft Exchange, Lync/Skype for Business, Office 365, SharePoint, and SQL Server. We also offer outsourced service desk and information security services. Our enhanced offerings complement your internal IT team, as many mid-market organizations don’t need or can’t justify the expense of a full-time employee to staff these positions.
As part of our enhanced managed services offering, NETCOMPSOL provides core monitoring, alerting, and reporting on specific applications and related systems, including but not limited to servers, storage, routers, switches, firewalls and general network equipment. We also perform application-related patching and updating, as well as proactive maintenance that is critical to maintaining the security, reliability and performance of your Exchange, Lync/Skype for Business, Office 365, SharePoint, and SQL environments.
We offer customized, comprehensive protection at an affordable flat monthly fee—there’s no network, server, or device we can’t monitor. Services include:
- Remote monitoring of all your network devices
- 24/7 access to our team of IT experts and engineers
- Diagnostics and troubleshooting
- Security planning, oversight, and management
- Capacity planning reports for purchasing and budget decisions
- Microsoft server and desktop management
- Email monitoring
- Business continuity planning
- Software and update installation and management